Do you want to check the details of your order?

  • If you want to know where your order is, enter the shipping number or identifier and check the status of your order at all times.
  • Don’t worry, tell us when you want your package to be delivered again or if you prefer to pick it up at a Punto Celeritas.
    this is a required field
    fill valid email or phone
    fill valid email or phone
    i We will only use your phone number if a problem arises when trying to make the delivery
  • Do you want to change the address? Enter the new details so that your package can be delivered
    this is a required field
    fill valid email or phone
    fill valid email or phone
    i We will only use your phone number if a problem arises when trying to make the delivery
  • We offer you the possibility of changing the date or time of delivery and selecting the option that best suits your needs
    this is a required field
    fill valid email or phone
    fill valid email or phone
    i We will only use your phone number if a problem arises when trying to make the delivery
  • To request the collection of your order please fill in the following fields.
    this is a required field
    fill valid email or phone
    fill valid email or phone
    i We will only use your phone number if a problem arises when trying to make the delivery
  • Don’t worry, you just have to enter your order reference and we will generate a PIN number again.
    this is a required field
    i Remember that the PIN will reach you by phone or email that you indicated at the time of purchase.
  • We are sorry to see you want to cancel your order! We will inform the agency responsible for the last mile delivery asap but please, if the deliveryman/deliverywoman tries to deliver the parcel ( we might not be able to stop the delivery attempt if the parcel has already been assigned to a route) just tell him/her that you don’t want it and we will refuse/return it without any additional cost for you.
    this is a required field
    fill valid email or phone
    fill valid email or phone
    i We will only use your phone number if a problem arises when trying to make the delivery
  • Great! No problem! We are going to cancel the pick-up. If we are not able to stop the collection attempt and we try to collect the parcel, just tell the deliveryman/deliverywoman you are keeping the parcel and that the return request is cancelled.
    this is a required field
    fill valid email or phone
    fill valid email or phone
    i We will only use your phone number if a problem arises when trying to make the delivery
  • this is a required field
    fill valid email or phone
    fill valid email or phone
    i We will only use your phone number if a problem arises when trying to make the delivery
  • this is a required field

DO YOU WANT TO MANAGE YOUR ORDER?

  • If you want to know where your order is, enter the shipping number or identifier and check the status of your order at all times.
  • Don’t worry, tell us when you want your package to be delivered again or if you prefer to pick it up at a Punto Celeritas.
    this is a required field
    fill valid email or phone
    fill valid email or phone
    i We will only use your phone number if a problem arises when trying to make the delivery
  • Do you want to change the address? Enter the new details so that your package can be delivered
    this is a required field
    fill valid email or phone
    fill valid email or phone
    i We will only use your phone number if a problem arises when trying to make the delivery
  • We offer you the possibility of changing the date or time of delivery and selecting the option that best suits your needs
    this is a required field
    fill valid email or phone
    fill valid email or phone
    i We will only use your phone number if a problem arises when trying to make the delivery
  • To request the collection of your order please fill in the following fields.
    this is a required field
    fill valid email or phone
    fill valid email or phone
    i We will only use your phone number if a problem arises when trying to make the delivery
  • Don’t worry, you just have to enter your order reference and we will generate a PIN number again.
    this is a required field
    i Remember that the PIN will reach you by phone or email that you indicated at the time of purchase.
  • We are sorry to see you want to cancel your order! We will inform the agency responsible for the last mile delivery asap but please, if the deliveryman/deliverywoman tries to deliver the parcel ( we might not be able to stop the delivery attempt if the parcel has already been assigned to a route) just tell him/her that you don’t want it and we will refuse/return it without any additional cost for you.
    this is a required field
    fill valid email or phone
    fill valid email or phone
    i We will only use your phone number if a problem arises when trying to make the delivery
  • Great! No problem! We are going to cancel the pick-up. If we are not able to stop the collection attempt and we try to collect the parcel, just tell the deliveryman/deliverywoman you are keeping the parcel and that the return request is cancelled.
    this is a required field
    fill valid email or phone
    fill valid email or phone
    i We will only use your phone number if a problem arises when trying to make the delivery
  • this is a required field
    fill valid email or phone
    fill valid email or phone
    i We will only use your phone number if a problem arises when trying to make the delivery
  • this is a required field